Welcome to Blue Cotton Tech Services:
Thank you for considering Blue Cotton Tech Services. We understand that customer service is king in this business. We founded BCTS because so many small businesses have a serious need for a consistent and professional approach to maintaining their systems. We have designed our service offerings to provide an affordable, dependable and efficient solution to your technology needs. Big company quality at small company prices.
We are very proud of our guarantee. If you are unhappy with our services, let us know within 14 days and you don’t pay for the work. It’s that simple. Our number one goal is satisfied customers and we are building our company on that simple premise.
We understand that managing an outside service can occasionally bring with it unnecessary headaches. Our services should be saving you money and time--not creating work for you to manage us. Our staff members are competent to deliver the right solution the first time--and explain what we have done without bewildering tech talk. We strive to make it easy to do business with us. Call us in to solve a one time problem or sign up for a monthly service contract. Whatever is easiest for you.
And, we’re affordable. As business owners ourselves, we are very sensitive to the challenges small and medium sized businesses face. Our goal is to provide a valuable and affordable solution to your technology issues. As a small company, we are eager to attract customers and will go that extra mile to see that you are totally satisfied with our work. No task is too small or too complicated for us to handle. We’re willing to come in and do an assessment of your needs or simply respond to a problem you are having. Let us get started and we will build our relationship from there.
We will constantly take the initiative in suggesting ways to improve your computer environment whether that is installing new software or just a new systems configuration providing better efficiencies and more security. We may suggest equipment purchases, and help you through the process, but we don't re-sell hardware or software. Therefore, we will never take on the role of “salesman” trying to force you into spending more on computer systems than you need. Our goal is to be your “friend in the business,” who provides excellent service and proposes cost effective solutions.
Remember, our number one objective is a satisfied customer. We intend to build our business on referrals. We hope you will give us a chance to earn your endorsement.
Sincerely,
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